{"id":1488,"date":"2026-04-04T10:30:04","date_gmt":"2026-04-04T15:30:04","guid":{"rendered":"https:\/\/contraloriacesar.gov.co\/web26\/?page_id=1488"},"modified":"2026-10-02T11:33:08","modified_gmt":"2026-10-02T16:33:08","slug":"mecanismo-de-contacto","status":"publish","type":"page","link":"https:\/\/contraloriacesar.gov.co\/web26\/servicio-de-atencion-a-la-ciudadania\/mecanismo-de-contacto\/","title":{"rendered":"Mecanismo de contacto"},"content":{"rendered":"\n<p class=\"pagina-descripcion wp-block-paragraph\">La Contralor\u00eda General del Departamento del Cesar pone a disposici\u00f3n del p\u00fablico los siguientes mecanismos para la presentaci\u00f3n de solicitudes, quejas y reclamos relacionados con acciones u omisiones del sujeto obligado.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Sistema PQRSD<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Los ciudadanos pueden radicar peticiones, quejas, reclamos, sugerencias y denuncias a trav\u00e9s del formulario PQRSD disponible en la secci\u00f3n de Atenci\u00f3n a la Ciudadan\u00eda de este portal, o de manera presencial en la ventanilla \u00fanica ubicada en la Carrera 14 # 13B Bis &#8211; 80, Cuarto Piso, Valledupar.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Tiempos de respuesta<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Peticiones generales: 15 d\u00edas h\u00e1biles. Solicitudes de informaci\u00f3n: 10 d\u00edas h\u00e1biles. Quejas y reclamos: 15 d\u00edas h\u00e1biles. Denuncias: se tramitan conforme al procedimiento interno de la entidad.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>La Contralor\u00eda General del Departamento del Cesar pone a disposici\u00f3n del p\u00fablico los siguientes mecanismos para la presentaci\u00f3n de solicitudes, quejas y reclamos relacionados con acciones u omisiones del sujeto&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1476,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-1488","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/contraloriacesar.gov.co\/web26\/wp-json\/wp\/v2\/pages\/1488","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/contraloriacesar.gov.co\/web26\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/contraloriacesar.gov.co\/web26\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/contraloriacesar.gov.co\/web26\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/contraloriacesar.gov.co\/web26\/wp-json\/wp\/v2\/comments?post=1488"}],"version-history":[{"count":4,"href":"https:\/\/contraloriacesar.gov.co\/web26\/wp-json\/wp\/v2\/pages\/1488\/revisions"}],"predecessor-version":[{"id":2910,"href":"https:\/\/contraloriacesar.gov.co\/web26\/wp-json\/wp\/v2\/pages\/1488\/revisions\/2910"}],"up":[{"embeddable":true,"href":"https:\/\/contraloriacesar.gov.co\/web26\/wp-json\/wp\/v2\/pages\/1476"}],"wp:attachment":[{"href":"https:\/\/contraloriacesar.gov.co\/web26\/wp-json\/wp\/v2\/media?parent=1488"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}