{"id":1412,"date":"2026-03-25T12:19:05","date_gmt":"2026-03-25T17:19:05","guid":{"rendered":"https:\/\/contraloriacesar.gov.co\/web26\/?page_id=1412"},"modified":"2026-11-10T11:55:30","modified_gmt":"2026-11-10T16:55:30","slug":"pqrsd-recepcion-de-solicitudes","status":"publish","type":"page","link":"https:\/\/contraloriacesar.gov.co\/web26\/servicio-de-atencion-a-la-ciudadania\/pqrsd-recepcion-de-solicitudes\/","title":{"rendered":"PQRSD Recepci\u00f3n de solicitudes"},"content":{"rendered":"\n<p class=\"pagina-descripcion wp-block-paragraph\">A trav\u00e9s de este mecanismo, los ciudadanos pueden radicar <strong>Peticiones, Quejas, Reclamos, Sugerencias, Solicitudes de informaci\u00f3n p\u00fablica y Denuncias<\/strong> ante la Contralor\u00eda General del Departamento del Cesar.<\/p>\n\n\n\n<p class=\"has-theme-palette-5-color has-text-color has-link-color wp-elements-1 wp-block-paragraph\">Al ingresar al formulario podr\u00e1 elegir el tipo de solicitud, conocer los plazos de respuesta de cada uno y radicarla de forma identificada o an\u00f3nima.<\/p>\n\n\n<style>.kb-row-layout-id1412_9a1eac-a6 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1412_9a1eac-a6 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1412_9a1eac-a6 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:24px;padding-right:24px;padding-bottom:24px;padding-left:24px;grid-template-columns:minmax(0, 2fr) minmax(0, 1fr);}.kb-row-layout-id1412_9a1eac-a6{border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;overflow:clip;isolation:isolate;}.kb-row-layout-id1412_9a1eac-a6 > .kt-row-layout-overlay{border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;}.kb-row-layout-id1412_9a1eac-a6{background-image:linear-gradient(135deg,rgb(43,123,36) 0%,rgb(20,68,26) 100%);}.kb-row-layout-id1412_9a1eac-a6 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id1412_9a1eac-a6 > .kt-row-column-wrap{grid-template-columns:minmax(0, 2fr) minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id1412_9a1eac-a6 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1412_9a1eac-a6 alignnone kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-left-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column1412_269014-b7 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1412_269014-b7 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1412_269014-b7 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1412_269014-b7 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1412_269014-b7{position:relative;}@media all and (max-width: 1024px){.kadence-column1412_269014-b7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1412_269014-b7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1412_269014-b7\"><div class=\"kt-inside-inner-col\">\n<h1 class=\"wp-block-heading has-theme-palette-9-color has-text-color has-link-color wp-elements-2\">Radicar una solicitud en l\u00ednea<\/h1>\n\n\n\n<p class=\"has-theme-palette-9-color has-text-color has-link-color wp-elements-3 wp-block-paragraph\">Diligencie el formulario y reciba su n\u00famero de radicado al instante<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column1412_41452b-9b > .kt-inside-inner-col{display:flex;}.kadence-column1412_41452b-9b > .kt-inside-inner-col{padding-right:0px;}.kadence-column1412_41452b-9b > .kt-inside-inner-col{min-height:0px;}.kadence-column1412_41452b-9b > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1412_41452b-9b > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}.kadence-column1412_41452b-9b > .kt-inside-inner-col > .kb-image-is-ratio-size{align-self:stretch;}.kadence-column1412_41452b-9b > .kt-inside-inner-col > .wp-block-kadence-advancedgallery{align-self:stretch;}.kadence-column1412_41452b-9b > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column1412_41452b-9b{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1412_41452b-9b{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1412_41452b-9b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column1412_41452b-9b > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1412_41452b-9b{text-align:center;}.kadence-column1412_41452b-9b{position:relative;}.kadence-column1412_41452b-9b, .kt-inside-inner-col > .kadence-column1412_41452b-9b:not(.specificity){margin-right:0px;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column1412_41452b-9b{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1412_41452b-9b{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1412_41452b-9b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column1412_41452b-9b > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column1412_41452b-9b{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1412_41452b-9b{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1412_41452b-9b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column1412_41452b-9b > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1412_41452b-9b kb-section-dir-vertical\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedbtn.kb-btns1412_140dfa-6a{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns1412_140dfa-6a .kt-button{font-weight:normal;font-style:normal;}.kt-btns1412_140dfa-6a .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns1412_140dfa-6a .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns1412_140dfa-6a .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns1412_140dfa-6a .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns1412_140dfa-6a .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns1412_140dfa-6a .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns1412_140dfa-6a .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns1412_140dfa-6a\"><style class=\"wp-block-hidden-desktop wp-block-hidden-mobile wp-block-hidden-tablet\">ul.menu .wp-block-kadence-advancedbtn .kb-btn1412_acef04-cb.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn1412_acef04-cb.kb-button{color:#ffffff;background:#2B7B24;border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;padding:var(--kb-btn-padding);margin:var(--kb-btn-margin);box-shadow:none;}.wp-block-kadence-advancedbtn .kb-btn1412_acef04-cb.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn1412_acef04-cb.kb-button:focus{color:#ffffff;background:#1A5C1E;box-shadow:var(--kb-btn-shadow-hover, none);}<\/style><a class=\"kb-button kt-button button kb-btn1412_acef04-cb kt-btn-size-large kt-btn-width-type-full kb-btn-global-fill kt-btn-has-text-true kt-btn-has-svg-false wp-block-kadence-singlebtn\" href=\"https:\/\/sistemapqrsd.contraloriacesar.gov.co\/pqrsd\"><span class=\"kt-btn-inner-text\">Ir al formulario<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<h3 class=\"wp-block-heading has-theme-palette-2-color has-text-color has-link-color wp-elements-4\">Otros canales de atenci\u00f3n<\/h3>\n\n\n<style>.kb-row-layout-id1412_ba7233-dd > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1412_ba7233-dd > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1412_ba7233-dd > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:24px;padding-right:24px;padding-bottom:24px;padding-left:24px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1412_ba7233-dd{border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;overflow:clip;isolation:isolate;}.kb-row-layout-id1412_ba7233-dd > .kt-row-layout-overlay{border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;}.kb-row-layout-id1412_ba7233-dd > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id1412_ba7233-dd > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id1412_ba7233-dd > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1412_ba7233-dd alignnone has-theme-palette8-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column1412_58a67a-45 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1412_58a67a-45 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1412_58a67a-45 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1412_58a67a-45 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1412_58a67a-45{position:relative;}@media all and (max-width: 1024px){.kadence-column1412_58a67a-45 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1412_58a67a-45 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1412_58a67a-45\"><div class=\"kt-inside-inner-col\">\n<p class=\"wp-block-paragraph\" style=\"border-style:none;border-width:0px;margin-top:10px;margin-bottom:10px;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\"><strong>Correo:<\/strong>&nbsp;ventanilla_unica@contraloriacesar.gov.co<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"border-style:none;border-width:0px;margin-top:10px;margin-bottom:10px;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\"><strong>Presencial:<\/strong>&nbsp;Carrera 14 # 13B Bis \u2013 80, Cuarto Piso, Valledupar<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"border-style:none;border-width:0px;margin-top:10px;margin-bottom:10px;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\"><strong>Horario:<\/strong>&nbsp;Lunes a viernes, 7:45 a.m.\u201312:45 p.m. \/ 2:45 p.m.\u20135:45 p.m.<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\">Consulte tambi\u00e9n nuestra&nbsp;<a href=\"https:\/\/contraloriacesar.gov.co\/web26\/servicio-de-atencion-a-la-ciudadania\/politicas-y-proteccion-de-datos\/\">pol\u00edtica de tratamiento de datos personales<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A trav\u00e9s de este mecanismo, los ciudadanos pueden radicar Peticiones, Quejas, Reclamos, Sugerencias, Solicitudes de informaci\u00f3n p\u00fablica y Denuncias ante la Contralor\u00eda General del Departamento del Cesar. Al ingresar al&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1476,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-1412","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/contraloriacesar.gov.co\/web26\/wp-json\/wp\/v2\/pages\/1412","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/contraloriacesar.gov.co\/web26\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/contraloriacesar.gov.co\/web26\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/contraloriacesar.gov.co\/web26\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/contraloriacesar.gov.co\/web26\/wp-json\/wp\/v2\/comments?post=1412"}],"version-history":[{"count":14,"href":"https:\/\/contraloriacesar.gov.co\/web26\/wp-json\/wp\/v2\/pages\/1412\/revisions"}],"predecessor-version":[{"id":3772,"href":"https:\/\/contraloriacesar.gov.co\/web26\/wp-json\/wp\/v2\/pages\/1412\/revisions\/3772"}],"up":[{"embeddable":true,"href":"https:\/\/contraloriacesar.gov.co\/web26\/wp-json\/wp\/v2\/pages\/1476"}],"wp:attachment":[{"href":"https:\/\/contraloriacesar.gov.co\/web26\/wp-json\/wp\/v2\/media?parent=1412"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}